Client Support Analyst

London, England, United Kingdom · Delivery


Do you have experience delivering operations support within a SaaS provider

Do you want to be part of the number one FinTech to watch in 2018

If so, check this out:

From our Tom Dixon designed HQ, Divido ( is on a mission is to build the future of payments.

About us

Every year consumers buy things on instalments for $500bn and Divido's technology is making that a better experience for everyone. We are a 'Finance-as-a-Service' provider; a digital platform for retailers, lenders and intermediaries that want to offer instalments as a payment option to their end-consumers and clients in multiple countries.

Endorsed by the British government (Innovate UK) and VC backed by the people behind Skype, WorldPay and Transferwise, the company launched in late 2015 and already has 350+ partners using its solution including some of the world's most well known brands like BMW, HTC and Lenovo. This year Divido will expand to new markets across Europe and quadruple revenue so we are going to need your help!

We have a great product, and a great team, but don't take our word for it! Check out our reviews:

From Consumers, via TrustPilot:

From Clients, BMW Case Study (Video):

From Employees, via Glassdoor:

Other than being named one of the world's 5 best tech companies in payments according to Mastercard, one of Europe's 10 hottest startups by Google and the only point of sale finance innovator outside the US by Forrester and CB Insight, Divido has won a range of awards the past few months including Retail Week Live, Retail Recharged by Natwest, Best Online Payment Alternative at the Payment Awards and Best New Payment Solution at PayExpo. Divido has also been featured in The Financial Times, TechCrunch, Bloomberg, Fortune, The Guardian, Tech City News, TNW etc so you will be pushing an open door.

About the role

As part of a talented delivery team, you’ll work to provide world-class support to our enterprise clients. You’ll provide critical reporting, insight, and issue resolution through implementation and ongoing delivery cycles. You’ll record, analyse, diagnose and resolve across the full incident management process




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